Surveillance is changing fast. Today’s teams are doing more than watching cameras. They are managing data, responding to alerts, supporting investigations, and learning how to use AI-powered tools like facial recognition in real time.

That is why eConnect created eConnect University, a training and certification program built for modern casino surveillance and security teams.

In this webinar, eConnect explores how eConnect University helps professionals build practical skills, gain confidence with facial recognition technology, and prepare for the future of casino operations.

Watch the full webinar replay below.

Why eConnect University Matters

Technology is only valuable when teams know how to use it well.

eConnect University gives surveillance professionals structured training on the tools and workflows they use every day, including facial recognition, subject profiles, searches, dashboards, tags, alerts, and investigative best practices.

The goal is simple: help teams become more confident, consistent, and effective.

Built for Real Surveillance Work

eConnect University is designed around real casino environments. Courses support operators, administrators, investigators, and advanced users with role-based training that reflects how surveillance teams actually work.

Participants can learn how to:

Use facial recognition tools more effectively
Search by image or name
Manage subject profiles and alerts
Build stronger investigative workflows
Maintain cleaner, more accurate facial data
Apply eConnect best practices across departments

Certification That Supports Career Growth

eConnect University also gives professionals a way to showcase what they have learned.

Learners can earn official eConnect certifications, digital credentials, and verified badges that support professional development, internal advancement, and long-term career growth in surveillance and security.

For casinos, that means stronger teams. For employees, it means a clearer path forward in an industry where AI, data, and facial recognition are becoming essential skills.

Watch the Webinar Replay

Whether your property is already using eConnect or preparing for the future of AI-powered surveillance, this webinar offers a helpful look at how training can improve performance, strengthen investigations, and support the next generation of surveillance professionals.

Watch the replay and learn how eConnect University is helping casino teams face the future with confidence.

 

About the Author

Dave McCormick

Dave McCormick

Dave McCormick is a seasoned marketing director and expert in marketing technology, with a background in software development and technical support. Originally from Michigan, Dave is based out of Las Vegas and has witnessed firsthand the transformation and growth of the city, adding a unique perspective to his professional and personal life. Having spent over a decade at eConnect within the gaming industry, Dave brings a wealth of knowledge and experience to his role. Outside of work, Dave is a dedicated family person, happily married with two children.