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The Problem:

Bars, restaurants, retail, and basically any industry that handles cash faces potential theft from their own employees. In fact, up to 75% of employees have admitted to stealing at least once and modern employee theft can go unnoticed for years. That can mean big losses –  businesses can lose an average of 7% of revenue to internal theft.

 

Without the right necessary resources and knowledge, it can be nearly impossible for businesses to execute effective employee theft prevention strategies.

Difficulties Detecting POS Fraud

Cashier theft, bartender theft, and other forms of cash register theft all violate that basic element of trust which should exist between employer and employee. This can make employee theft prevention – especially cash register loss prevention and restaurant loss prevention – a tough-to-tackle problem for businesses of all sizes.

The only way to know for sure if your employees are guilty of POS skimming when your back is turned may be to simply never turn your back. A smart, integrated, and comprehensive surveillance system tied into your POS system can help business owners and operators do just that.

The Solution:
 
POSConnect integrates with your existing POS system to listen to every transactional keystroke made on every POS terminal. Our Behavioral Intelligence Engine analyzes this data for suspicious activity. Employees who deviate from statistical norms are flagged from the system for review. When synchronized with video, operators can quickly identify if there are procedural errors or if theft is occurring.

With the combined knowledge gained from POS transactional information analysis and video surveillance, POSConnect can quickly detect internal employee theft and use a state-of-the-art Behavioral Intelligence Engine to proactively determine which employees are operating outside the trend of the rest of their peers, thus providing actionable information.

The system is able to work with all major POS systems and surveillance equipment, meaning you can integrate POSConnect with your existing system and start enacting reliable POS theft prevention strategies before employee theft threatens your bottom line.

Features, Functions & Benefits:

  • Compatible with dozens of POS Systems, including Oracle Micros, InfoGenesis, Aloha, POSiTouch, Clover, and more. System Integrations List

  • Integrates with all Network Video Management systems to correlate POS transactions with your surveillance video.

  • Exception-Based Reporting is customizable to your operational needs.

  • Flexible Dashboards to give you a birdseye view of the things your need to see.

  • Exportable reports to use in court cases, HR meetings and other instances.

  • Case Manager that allows you to store multiple instances of issues that are found.

  • Query Builder allows new exception-based and operational reports to be created with ease. 

  • Join over 2,500 other certified graduates of eConnect University.

Short on Staff to operate POS Connect? See our Remote Live Analyst service.

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Frequently asked questions

How do you connect to my POS system?


We install a live interface on your network that tracks all activities by cashiers, bartenders, and food servers. Generally we get data in real-time.




How many POS termlnals can eConnect handle?


We service customers who have a single terminal and also very large clients who have thousands of terminals. There really is no limit.




Which camera systems does eConnect work with?


Generally, we work with most systems. Some Costco type systems or extremely outdated systems can be hard to connect with but any modern DVR, NVR or IP Camera is supported. The eConnect team can help upgrade your surveillance environment as needed.




How long will it take to deploy POS Connect at my property?


It usually takes just a day or two to get the core system installed. Once the data is flowing and video is streaming we will provide training which can all be accompllshed in less than a week.




What makes eConnect better than other products in the marketplace?


1. We have been in business since 2009. 2. We have over 400 customers worldwide. 3. We are providing security for tens of thousands of POS and Surveillance systems. 4. We are known for providing excellent service. 5. We have over 2,500 certified professionals who have graduated from our university. 6. We have an award-winning system that we know you'll love. 7. We care about our customers.




Are you PCI compliant?


PCI compliance does not apply to our system as we do not touch payment card data. Network rules and additional security are always recommended and are up to the client to implement.




I don't have a Loss Prevention department. How is this useful to me?


Absolutely.

As a service, eConnect’s Live Analyst team provides remote investigations for our clients both large and small. To learn more, visit our Live Analyst page under the products menu.




What's the average ROI time period?


Depending on your revenue, an average return on investment occurs within 6-12 months