With our integrated system, hospitality venues can provide personalized services by recognizing VIP guests upon entry, ensuring a high-touch experience from the moment they arrive.

Example

A VIP guest enters the property and is immediately recognized by the system. The front desk staff and concierge are notified, allowing them to provide a personalized welcome and tailored services throughout the guest's stay.

Our integration streamlines incident management by linking transactional data with video footage, reducing the time and resources required to investigate and resolve issues.

Example

If a dispute arises over a transaction at a point of sale, eConnect’s system can instantly pull the corresponding video from the surveillance system, allowing staff to review the incident and resolve it quickly, improving both security and customer satisfaction.

Identify and prevent fraudulent activities by leveraging real-time data analytics and synchronized video, enhancing your property’s ability to protect revenue and maintain a safe environment.

Example

When suspicious activity is detected in the Agilysys POS system, eConnect’s software cross-references the data with video footage to verify the transaction and identify potential fraud, enabling swift action to prevent losses.