How is data-driven facial recognition bringing success to casino operators across the country? In this exclusive interview, Henry Valentino, president & CEO of eConnect, Inc., and Chris Faria, executive editor of Tribal Gaming & Hospitality Magazine, discuss the growing utility and success of AI-driven technology in gaming venues.

Casino security and surveillance is changing. Technology is taking the lead, allowing security personnel to focus on operations measures that matter most:

  • Shutting the door to banned patrons
  • Enforcing self-exclusion 
  • Stopping money laundering and theft
  • Preventing or stopping altercations
  • Escalating issues to law enforcement 

Automation spots suspicious activities 99.8 percent better than the human eye. Discover how facial recognition solutions such as eConnect are providing a much-needed advantage over manual labor alone.

 

About the Author

Chris Swanger

Chris Swanger

Chris Swanger is currently the Chief Safety & Security Officer at eConnect. After starting in the casino industry at Barona Valley Ranch in 2001 he has helped hundreds of gaming properties deploy technology solutions that helped the operation automate processes, become more efficient and increase profitability. Before eConnect, Chris worked with Agilysys, Shooter Detection Systems and OfferCraft. Chris is an entrepreneur and has successfully started and sold multiple technology companies. Prior to his gaming career, Chris was a decorated chef, with a multitude of awards for culinary excellence. He currently resides in Florida with his wife and two kids.