POS Connect

What Our Customers Are Saying

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"POS Connect paid for itself in less than two months. We caught patterns of internal theft we didn’t even know existed—and recovered thousands. Now, our team is more accountable, our audits are faster, and we’ve completely transformed how we manage frontline operations."

Regional Casino Group

Director of Surveillance

Unlike standard POS monitoring systems that only log transactions, eConnect’s POS Connect transforms transactional data into a behavioral intelligence tool. Every sale, void, comp, and refund is automatically correlated with surveillance video, analyzed in real time, and flagged for patterns of fraud, theft, or abuse, with no manual digging required.

POS Connect doesn’t just monitor your POS terminals, it transforms them into accountability hubs for your entire front-of-house team.

Instant Video Match for Every Transaction

Most systems stop at reporting data. POS Connect starts with understanding behavior.

Every POS transaction is auto-linked to corresponding video footage
Easily search transactions by voids, refunds, discounts, or time stamps
Spot suspicious behavior patterns like excessive comps or unauthorized returns
No more scrubbing hours of footage—video loads instantly based on transaction data
Real-time alerts for red-flag transactions keep your surveillance team proactive, not reactive

Whether it’s bartender theft, sweethearting, or misuse of manager codes—POS Connect helps you catch it, stop it, and prevent it.

Behavioral Intelligence Engine

What makes POS Connect revolutionary is its AI-powered Behavioral Intelligence Engine. It learns what’s normal—then flags what’s not.

Detect patterns like repeated voids at peak times or specific employee shifts
Correlate behavior to customer profiles, time of day, or location
Visual dashboards prioritize top loss contributors
Reduces false positives by learning from your venue’s unique operating rhythm

This system doesn’t just tell you what happened—it helps you understand why.

Bridge the Gap Between Surveillance and Operations

POS Connect unites your floor staff, surveillance team, and management under one intelligent interface.

Syncs effortlessly with all major POS systems and existing surveillance infrastructure
Requires no hardware overhaul—use your current cameras
View synced video and transactional data side-by-side
Assign investigations, track resolution status, and annotate incidents in-platform
Seamless integration into your compliance workflows

Surveillance is no longer siloed. With POS Connect, it’s a force multiplier for operations, loss prevention, and compliance.

Use Cases

Detect and stop employee theft at the POS

Analyze voids, refunds, and discounts with video verification

Trace cash handling inconsistencies in real time

Monitor high-risk shifts, teams, or locations

Proactively audit promotions and guest comps

Create accountability without micromanaging

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Proven ROI in Months, Not Years

With an average internal theft rate costing 7% of revenue, POS Connect typically pays for itself in under 90 days. Real clients have:

Reduced internal loss by up to 80%
Uncovered systemic fraud missed by audits
Recovered tens of thousands in fraudulent comps and voids
Strengthened compliance and audit trail readiness

POS Connect helps you stop losing money you didn’t even know you were losing.

No Special Equipment.
No Rebuild. Just Results.

Works with your existing POS and camera infrastructure

Web-based dashboards accessible from secure desktop or mobile

Customized to your operational structure and data points

Full training and lifetime support from eConnect’s U.S.-based team

Turn Every Transaction Into Actionable Intelligence

From casino bars and nightclubs to restaurants and stadiums, POS Connect brings accountability, clarity, and performance insights to every sale.

Stop playing defense. Start running your floor with full operational awareness.