Casino Protection Suite

Casinos are complex ecosystems, high-value, high-traffic, and high-risk. eConnect’s Casino Protection Suite is a fully integrated platform built for surveillance, compliance, and fraud prevention teams. It unifies facial recognition, table game data, TITO activity, POS transactions, player ratings, and smart alerts into one operational command center.

From Baccarat to the back-of-house, eConnect gives your team the tools to spot risk early, act fast, and optimize performance across your property.

Explore the Suite: What eConnect Delivers for Casinos

Know everyone who walks through your door.

eConnect’s AI-based facial recognition identifies banned patrons, self-excluded players, known cheaters, or high-value VIPs within seconds, either at the point of entry or inside high-risk areas.

Recognizes faces in motion, crowds, and poor lighting

Alerts staff instantly with photo and detection location

Builds searchable face history for all visitors

Ties into player systems, security watchlists, and loyalty data

Supports Redlight/Greenlight entry logic for VIP service or exclusion enforcement

Enhances TITO, Table, and POS modules with identity context

Fraud and collusion don't hide in the numbers anymore.

Ratings Connect monitors all changes to patron ratings, flags statistical outliers, and connects video to every event for visual verification. Ideal for identifying:

Suspicious changes to ratings - especially after sessions are closed

Excessive comp awards or statistical win/loss anomalies

Frequent interactions between rated patrons and the same dealers or supervisors

Overlapping player activity for collusion detection

Inconsistent session durations or misrepresented play

Every event is time-synced to surveillance video. Investigations are faster, sharper, and backed by clear data.

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Your most targeted game now has intelligent defense.

Baccarat Connect enhances Smart-Shoe data with proprietary eConnect alerts, enabling rapid detection of advantage play, dealer error, and payout manipulation.

Detects Smart-Shoe alerts and overlays enhanced fraud indicators

Verifies Non-Commission Bank Bet payouts for accuracy

Provides mathematical shoe breakdown with Bet Session tool

Flags errors, collusion indicators, and payout anomalies

Integrates seamlessly with Ratings Connect to attach patron behavior

This system elevates table integrity while reducing review time.

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No more hunting through video. Get context in seconds.

POS Connect links every transaction across food & beverage, retail, and other POS terminals to synchronized surveillance footage.

Auto-pairs video to refunds, voids, no-sales, and comps

Flags red-flag transactions by terminal, shift, or employee

Tracks drawer access and irregularities across locations

Supports rapid filtering by transaction type or trend

Protects your resort's retail and hospitality revenue from preventable losses

Whether it's sweethearting or tip-skimming, POS Connect makes it visible.

Every ticket has a trail. We help you follow it.

TITO Connect is your direct interface to the Casino Management System (CMS), giving surveillance and compliance teams a crystal-clear view of all ticket-in/ticket-out activity across kiosks and cage windows.

Tracks every ticket transaction from issue to redemption using a breadcrumb-style timeline

Connects surveillance video to each redemption - no scrubbing required

Uses facial recognition to tie redemptions to real identities, even without a player card

Detects structuring patterns and high-volume or suspicious redemption behaviors

Enables swift identification of stolen, abandoned, or duplicated tickets

Provides audit-ready data for suspicious activity reports (SARS) and financial filings

With TITO Connect, fraud schemes and laundering activity don't stay in the shadows. They surface - with facial context, full video, and transaction history.

Stay audit-ready without sacrificing guest experience.

eConnect automates detection of self-excluded individuals, supports rapid documentation, and helps casinos meet jurisdictional requirements.

Alerts on re-entry by banned or self-excluded persons

Associates incidents with video and identity history

Supports redaction and audit trails

Flexible to tribal, state, and national guidelines

Your compliance team gets proactive tools with none of the friction.

Faster awareness. Smarter response.

Whether it's a banned guest, a flagged transaction, or a major anomaly, eConnect pushes real-time notifications to mobile and desktop platforms.

Includes image, profile, and location of event

Links to related video, ratings, or transaction records

Customizable by role, risk level, and department

Enables team coordination without radio chatter

When time matters, smart alerts make the difference.

Bring your parking and entry points into the surveillance fold.

eConnect's LPR system identifies and tracks vehicle plates across all casino access points - giving your team an early-warning system before a person ever walks through the dooг.

Auto-detects vehicle plates entering garages or valet

Connects plates to known banned patrons, VIPs, or suspects

Correlates license plates to facial recognition profiles and TITO redemptions

Supports proactive alerting before entry

Aids investigations with searchable vehicle movement history

LPR closes the loop between curbside and cage - expanding situational awareness across the entire guest journey.

Command center clarity for every department.

Our configurable dashboards put key data into the hands of decision-makers.

Monitor guest flow, VIP arrivals, and repeat visits

View open investigations, incident trends, and resolution stats

Visualize table and slot utilization by area or time

Detect high-risk employee behavior patterns

Every dashboard element is tied to real-time video and action logs -bringing intelligence, accountability, and speed to the entire floor.

Why Casinos Trust eConnect

Trusted by 400+ casino operations worldwide

Designed by gaming surveillance and compliance veterans

Built to integrate with any VMS, POS, player system, or loyalty platform

Backed by real-time U.S.-based support and ongoing training

Real-World Use Case

$240,000 Fraud Uncovered
by Facial Recognition and TITO Connect

A VIP guest reported a robbery and claimed to have lost access to valuables secured in their in-room safe. Traditionally, this type of claim would require hours of manual video review across entrances, elevators, and floors, often producing little insight.

Using eConnect, the surveillance team quickly ran the guest's face through the system. What they discovered was surprising: the guest had been seen on multiple prior visits entering the casino with the same individuals who were now listed as suspects in the robbery. Their facial profiles were already in the system.

The investigation uncovered:

$170,000 in ticket redemptions tied to those associates
$70,000 in jewelry allegedly taken from the safe
Dozens of linked appearances over the previous month

By connecting facial recognition, face history, and TITO transaction data, surveillance and compliance teams built a complete evidence package within hours. The claim was denied, the scam was documented, and law enforcement was provided with identity-backed, time-stamped evidence.

This is the power of eConnect’s integrated suite: one face, one alert, total visibility.

Discover the full power of your surveillance system.

Schedule a custom demo of eConnect’s Casino Protection Suite today.

Request a Demo