Genetec Partnership

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Overview

The eConnect Genetec Deep Integration delivers a powerful and unified solution that brings eConnect’s advanced data intelligence directly inside the Genetec Security Center application. The eConnect interface becomes part of the Genetec environment itself, creating a seamless and deeply connected experience for operators. All eConnect data streams flow into the Genetec UI, including Facial Recognition metadata, License Plate Recognition, Point of Sale analytics, casino table game activity, TITO, customer ratings, and other real-time intelligence. Operators can use advanced search tools such as facial recognition, metadata filtering, identity management, and event review without leaving the Genetec workflow. Live alerts appear instantly within the interface, with options to open events automatically or review them later, enabling faster and more informed responses. The integration mirrors the familiar look and feel of the eConnect platform, reducing training time and allowing teams to work efficiently. Users can customize live dashboards, save layouts, and tailor their monitoring environment to their operational needs. By merging both platforms into a single, cohesive experience, the integration improves efficiency, enhances security, and streamlines day-to-day operations for any organization using Genetec.

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How It Works

The integration connects eConnect’s data engine directly to Genetec, allowing the Genetec platform to pull in and display eConnect intelligence as part of its normal operations. Once enabled, eConnect streams are routed into Genetec in real time, and the system automatically organizes this information so operators can access it through dedicated panels and tools inside the interface. Behind the scenes, eConnect continuously updates Genetec with new events, metadata, and identity information, ensuring that users always see the latest activity without any manual syncing. The result is a smooth, automated data flow that keeps Genetec populated with accurate and actionable eConnect insights.

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Why Choose eConnect + Genetec

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Certified integration with Genetec Security Center and Security Desk

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Real-time recognition of VIPs, banned, or self-excluded individuals

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Face-based search, alerts, and incident tagging directly in Genetec

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Unified investigative timelines across surveillance, POS, and analytics

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Trusted by casinos, stadiums, and hospitality leaders worldwide

Looking to unify facial intelligence with your Genetec surveillance system?

Schedule a demo today to see how eConnect transforms your command center.