How to Use the Behavior Report in eConnect POS Connect
In this video, Nic walks through how to use the Behavior Report in eConnect’s POS Connect module. This report surfaces patterns of behavior such as excessive voids, high refunds, or suspicious transaction volumes so you can seepotential issues early
You’ll learn how to:
✔️ Access the Behavior Report from the POS dashboard
✔️ Identify trends by employee, terminal, or transaction type
✔️ Compare behavior across team members or time periods
✔️ Use insights to investigate, coach, or escalate
The Behavior Report is a valuable tool for uncovering potential fraud, training gaps, or operational inefficiencies based on real transaction data.