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How to Use the Activity Log in eConnect Cases | Track Incident Progress

In this video, Nic demonstrates how to use the Activity Log feature within the eConnect Case Management system. The Activity Log lets you track updates, actions, and notes tied to a specific case — providing a clear, time-stamped audit trail.

You’ll learn how to:
✔️ Navigate to the Activity tab within a case
✔️ Add new activity entries with notes and timestamps
✔️ Document updates, interviews, or investigative steps
✔️ Keep case records consistent and collaborative across your team

The Activity Log helps teams stay aligned and ensures all investigative actions are properly recorded for compliance and reporting.