How to Use Flags in eConnect POS Connect | Identify Suspicious Transactions
In this video, Nic walks through how to use Flags in the eConnect POS Connect module. Flags help you quickly identify transactions that meet specific criteria for review—such as voids, discounts, or unusual behavior patterns.
You’ll learn how to:
✔️ Access flagged transactions from the dashboard or grid
✔️ Understand what triggered the flag and why it matters
✔️ Review the associated video for each flagged event
✔️ Use flags to support investigations, training, or audits
Flags are a powerful tool to highlight high-risk activity and streamline daily review workflows for surveillance and loss prevention teams.