When COVID-19 hit the United States, most casinos closed to help with social distancing and to keep people safe. As the country begins to reopen, operators are doing everything they can to make their employees and patrons feel safe. Checking temperatures has become more and more important as it may help mitigate the spread of the virus by detecting people who have elevated temperatures.
North Star Mohican Casino Resort has decided to use eConnect’s eClear thermal temperature solution to ensure the safety of their patrons and employees. eClear is a thermal imaging device that can read temperatures in a contact-free, self-serve manner quickly and effortlessly.
“We are focused on making North Star the safest casino in the Mid-West. We are taking important steps to align and protect the health and safety of patrons, our community, and our team members,” said Michael Bonakdar, General Manager for North Star Mohican Casino Resort. “We have had a long-term relationship with eConnect as one of our technology providers. The addition of eClear touchless temperature detection at our entries has been well received by employees and our customers. The units have proven to be highly accurate and critical component to our reopening and safety protocols.”
With this solution, eConnect continues to lead the hospitality industry by leveraging its facial recognition offering to help further facilitate touchless authentication. eClear is light and portable, can be placed at guest or employee entrances and, if desired, can be permanently mounted.
“It has been a very tough time for the hospitality industry,” said Henry Valentino, eConnect’s CEO. “We have adopted the best practices and standards being set forth throughout businesses around the country, and we know eClear will help everyone get back to business. “I have always been impressed with Northstar’s forward thinking and early adoption of technologies that benefit the gaming industry. The team at Northstar has been going to great lengths to secure the safety of their employees as well as their patrons. We are privileged to work with such excellent partners.”
The power of eClear is in its ability to do a quick temperature reading using thermal imaging. In an instant, it also checks for a mask, and then uses face match to enable access.
In addition to the basics of preventing the spread of disease by automatically checking temperatures, the facial recognition component offers many benefits, such as a real-time aggregate count of all entrances and exits while simultaneously recognizing and alerting about valuable customers or banned customers, even if they are wearing face masks. When placed at employee entrances, eClear can be used as a hands-free time clock.
About North Star Mohican Casino Resort
Known as the “Midwest’s Friendliest Casino,” North Star Mohican Casino Resort is nestled in the breathtaking North Woods of Wisconsin. Not only is it home to 1,200 of your favorite slots, a wide array of table games, bingo, and exciting daily and weekly promotions, it also offers the best in player rewards and benefits with its exclusive Star Club. North Star offers multiple venues for dining, crafts and drafts that will delight any preference. The resort offers a hotel with comfortable rooms, luxurious yet charming suites, full-service RV parking, fitness center, meeting rooms and business center. Guests also can enjoy the natural beauty at Pine Hills Golf. Owned and operated by the Stockbridge-Munsee Band of Mohican Indians, this destination resort and casino is located within an hour drive of Green Bay, North of Hwy 29. To learn more visit northstarcasinoresort.com
eConnect™ is a cutting-edge technology company that helps improve business performance through data and video intelligence. The company seamlessly integrates digital video surveillance analytics, including facial recognition, with transactional data from point-of-sale (POS), casino systems and other data sources to quickly and directly improve profitability, efficiency and the guest experience. eConnect offers measurable ROI within months of system deployment. The tools are world-renowned for their ability to discover previously unknown problems, thereby reducing eliminating sources of loss and correcting operational problems. In response to Covid-19, eConnect has expanded its solutions to enable customers to reopen safely and efficiently. For more information, visit www.econnectglobal.com.