HotelConnect

Protect Revenue at the Front Desk

HotelConnect is eConnect’s unique solution which integrates existing property management systems with surveillance video.  For years, eConnect has been a leader in identifying fraudulent behavior in the hospitality industry.  Now, we have extended our platform to analyze transactional data at the front desk & hotel kiosks.

Identify Suspicious Activity

Industry statistics indicate hotels lose 5% to 6% of annual revenue from fraud perpetrated by employees and guests. With HotelConnect, our proprietary engine will identify suspicious
transactions and deliver real-time reports on:

  • Room Upgrades
  • Point Abuse for Hotel Affiliates
  • Manual Rate Change during peak occupancy
  • Room Comps / Due Backs
  • & more

 

Real-time Reporting on Hotel Operations and Guest Experience

eConnect provides a fully customizable dashboard backed by a robust reporting system. With just a couple of clicks, operators can see reports on:

  • Room changes after initial check-in
  • Special guest requests
  • Room upgrades
  • Room rate changes
  • Employee productivity & performance
  • Revenue reports
  • & more