What are the server specifications?
Server Specifications Depending on the size of the property and desired topology delivery, these are the desired server requirements. These...
Technology
What are the benefits of doing business with a best of breed company?
• It takes less time to implement • It costs less to purchase, implement and manage • It is less...
Why is being a best of breed company so important?
• Because all our customers have a surveillance department that is 100% focus on internal and external theft, these customers...
Do you have any patents?
• We have multiple patents, our state of the art solutions help our customers protect their assets, deliver a better...
Is eConnect a best of breed company?
EConnect is known as a “Best of Breed” fraud detection technology company. We target industries that include retail, hospitality and...
Does your solution positively affect the gaming industries?
• Our solutions positively affect gaming companies, food & beverage operators, hospitality groups, retail companies, amusement parks, stadiums, airports and...
How good are the eConnects products?
• We offer exceptional products and services, you will find that the more you investigate our company the greater probability...
What type of analytics does eConnect use?
• EConnect provides video analytics and loss-prevention enterprise solutions for many of the largest companies around the globe.
How good is your integration capabilities?
• eConnect software is continually improving and ever expanding in scope and integrations. For a full list of our integration...
What type of technology does eConnect develop?
• EConnect develops revolutionary technology which delivers actionable information to gaming and hospitality companies.
Will your software work with wireless POS stations using 4G?
A.) Yes, as long as the data is being pushed back to a main POS server.
Will the gaming board allow remote access?
A.) We always adhere to the local laws, regulations and company policies. We never attempt to gain remote access or...
Will POS Connect work on my Mac?
A.) eConnect requires a desktop PC. It is possible to run on a Mac running on a Windows virtual machine.
Where is the data stored?
A.) In most cases on the eConnect server as a replication. We also support hosted SQL if your IT department...
What camera systems are you compatible with?
A.) We are compatible with almost all the large surveillance camera companies. See our video integrations page
So, this doesn’t automatically find theft?
A.) No system can automatically find theft, there is always a human element. But the ability to parse thousands of...
My surveillance department is going to switch to a new NVR, will there be a fee?
A.) No, all support including re-implementation is included in your SMLA. Please refer to our list of compatible surveillance systems...
Is the system configurable? Can we create our own alerts?
A.) Absolutely, all triggers and queries can be customized based on your needs.
I have 30 stores. Can I monitor them all from one location?
A.) Yes
Do you write to the database?
A.) By design, we only request “read only” access to the TITO or Ratings database.
Do you have a mobile app?
A.) There was, but development was stopped. The more customers we have that express interest in it, the better chance...
Do I need an SQL license?
A.) We require SQL server 2012 or greater, but in many cases the free version of SQL is all that...
Can you tie into our Active Directory?
A.) Yes, we support integration to domain controllers.
Can the VMs be shared?
A.) Yes, the eConnect system can be used for multiple properties and is encouraged in most implementations.
Can the product work through VMs, used to be it could only work with physical servers?
A.) Yes, we encourage the use of VMs. This does come with a * where we may need a small...
Are you PCI compliant?
A.) According to the PCI DSS documentation, “PCI applies to ALL organizations or merchants, regardless of size or number of...
