Face Matching Technology for Casinos

Enhanced Casino Management with Face Matching

At eConnect, Facial Matching is the process of identifying or verifying the identity of a person using their face and is considered to be the most natural of all biometric measurements.  It captures, analyzes and compares patterns based on the person’s facial details. We use a three-step process to ensure the highest levels of accuracy:

  • Face detection – an essential step as it detects and locates human faces in images and videos
  • Face capture – transforms analog information (a face) into a set of digital information (data) based on the person’s facial features
  • Face match – verifies if two faces belong to the same person

The Face Matching system employs patented technology to provide operators with accurate facial identification reinforced with data analytics to stop financial crimes, detect unwanted patrons, recognize valued guests, and improve operational efficiency.  This unique solution integrates with all major gaming systems and works with existing video management systems.

Security, Safety, Profitability with Face Matching

  • VIP/Whitelists – Sends SMS & Email to player development, hosts and key executives letting them know about the arrival of valued guests
  • Banned Patrons/Self-Excluded/Blacklists – Automatically sends alerts to security and surveillance once a banned guest enters the building
  • Money Laundering & Fraud Alerts (AML) – Alerts surveillance and compliance teams of suspicious activity
  • Be-On-The-Lookout (BOLO)- Uploads law enforcement photos of local criminals and suspects to detect them as soon as they arrive on property

Watch the Video to Learn More

Face Matching System Integrations

  • TITO/Gaming Systems – Securely integrates with all major gaming system providers, including Bally, Konami, Aristocrat & IGT
  • Kiosks – TITO Kiosks which come equipped with the ability to mount a bullet camera within the kiosk housing can connect with eConnect for facial matching.
  • Surveillance Video Management Systems – Integrated with all major surveillance systems; cameras can serve dual purpose (Facial Matching and General Security)
  • Player Tracking – Automatically pulls images from Player Tracking into the Facial Matching database

Key System Features

  • Configurable System Rights – System can be shared with multiple departments within the operation. Access to video can be limited to the surveillance team while giving compliance team members access to the data. Active Directory Certified
  • Seamless & Efficient Environment – Facial Matching lives in the same application as POS Connect and all of eConnect’s other modules, making it easy for end users to analyze everything in one graphical user interface (GUI)
  • Know Your Player Functionality– The system is designed to easily detect money laundering and transactions that trigger Title 31 compliance – FinCEN Optimized
  • Gaming Compliance – The eConnect system meets all the Minimum Internal Control Standards (MICS) across Corporate and Tribal Gaming
  • Zero Database Technology – Ability to upload images from internal or external databases. Start with fresh data which is relevant to the casino operation. Patented Feature

Return On Investment

  • Reduced Fines – Gaming operators are especially vulnerable to fines when financial transactions fall outside of the guidelines set by FinCEN. eConnect can help find problems before outside parties detect the issue, saving the casino millions of dollars in losses
  • Improved Labor Efficiency – Avoid tedious investigations and financial forensics. eConnect’s AI helps detect problems quickly and tells the end user where to look so time is not wasted
  • Fraud & Theft Prevention – Keep undesirable patrons out of the facility thus protecting the operation from financial losses while keeping the properties good reputation intact
  • Peace of Mind – Give owners, executives and board members the confidence that they are doing everything possible to protect the operation

View Our Face Matching Case Study

Casino Sees Huge Lift From Facial Recognition