Blog Archives

Using Facial Recognition To Create Unique, Personalized Marketing Offers

Posted on June 18, 2019 by | Comments are off

Using Facial Recognition To Create Unique, Personalized Marketing Offers
For today’s online consumers, privacy is hugely important - and for marketers throughout the gaming industry, that can cause some serious headaches. Historically, marketing departments have essentially relied upon players to “opt-in” to correspondence - that is, before a department can... read more

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How Predictive Analytics Protect Airport Food & Beverage Revenues

Posted on May 13, 2019 by | Comments are off

How Predictive Analytics Protect Airport Food & Beverage Revenues
When it comes to preventing fraud and improving loss prevention strategies, airport food & beverage operators know that keeping losses to a minimum is no easy task. On an average day, airport food & beverage operators conduct over 10,000 transactions. As much as 6% of the gross revenu... read more

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Artificial Intelligence: Turning Complex Tasks into Real-World Results

Posted on April 23, 2019 by | Comments are off

Artificial Intelligence: Turning Complex Tasks into Real-World Results
According to a projection from the McKinsey Global Institute, the economic value of Artificial Intelligence will reach US$ 13 Trillion by 2030 - a staggeringly vast quantity of money for a sector of the economy as nascent as this one. But if this projection comes to pass, it will be no less t... read more

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Hotel Loss Prevention Starts At The Front Desk

Posted on March 28, 2019 by | Comments are off

Hotel Loss Prevention Starts At The Front Desk
When hotel and hospitality operators think about loss prevention, they may initially focus on only preventing physical theft: finding ways to minimize and stop employees from stealing actual objects, (guest belongings, hotel materials, food and beverage, etc.). In reality, however, the most d... read more

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Seasonal Employee Theft Is Common. POS Analytics Can Stop It

Posted on February 26, 2019 by | Comments are off

Seasonal Employee Theft Is Common. POS Analytics Can Stop It
For businesses like restaurants, entertainment venues, holiday retailers and more, seasonal demand fluctuations can act as a main driver for many major business decisions. More often than not, that can also impact labor, requiring businesses to take on seasonal or temporary workers -often bringi... read more

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Stop Card Counting in Real-Time with Intelligent Video Surveillance

Posted on January 31, 2019 by | Comments are off

Stop Card Counting in Real-Time with Intelligent Video Surveillance
For casino owners and gaming operators looking to minimize loss and prevent fraud, one major source of loss can be notoriously difficult to stop: card counters. This may leave some operators wondering: is it be possible to stop card counters before they do damage to the bottom line? (more&hel... read more

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AI Helps Put The “Happy” In Your VIPs’ Holidays

Posted on December 17, 2018 by | Comments are off

AI Helps Put The “Happy” In Your VIPs’ Holidays
‘Tis the season for fun and festivities, and for many high-rollers and vacationers that may mean getting into the holiday spirit by enjoying some much-needed time on the gaming floor. With so many entertainment options vying for attention this time of year, what makes a gaming operation sta... read more

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Sweethearting: Employee Theft Disguised As Customer Service

Posted on November 13, 2018 by | Comments are off

Sweethearting: Employee Theft Disguised As Customer Service
Where does a business draw the line between excellent customer service and a bit too much generosity? For many restaurants, bars, retail businesses, entertainment venues, and others, setting boundaries around employee discounting and special offers remains a key issue in preventing employee t... read more

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Facial Recognition Tech: The Future of Player Analysis

Posted on October 5, 2018 by | Comments are off

Facial Recognition Tech: The Future of Player Analysis
In the quickly-advancing field of AI, few subjects offer more promise than the emerging field of facial recognition. Teaching a machine to recognize and match a person’s face to their identity is no easy task, and the large amounts of time and money that researchers and industry leaders hav... read more

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How AI Tech Is Preventing POS Theft

Posted on September 19, 2018 by | Comments are off

How AI Tech Is Preventing POS Theft
When it comes to preventing fraud and theft at Point-of-Sale (POS) systems, nearly every business owner knows that each dollar saved direct to the bottom line is worth many multiples when it comes to the increase in revenue that would be needed to match it. We know it too - and that’s why e... read more

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