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3 Ways Hotel Technology Can Boost Revenue at the Front Desk

Posted on August 15, 2019 by | Comments are off

3 Ways Hotel Technology Can Boost Revenue at the Front Desk
For industries like hospitality, gaming, retail, entertainment, and more, protecting revenue is critically important and can often represent the difference between marginal and superior profitability. By mitigating loss due to theft, resource and time waste, or employee fraud, businesses can st... read more

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Why AI May Be The Key To Stopping TITO Scams On The Gaming Floor

Posted on July 15, 2019 by | Comments are off

Why AI May Be The Key To Stopping TITO Scams On The Gaming Floor
When was the last time you fed a coin into a slot machine? Probably not recently - and that’s for a reason. For many players on today’s modern casino floors, using physical coins to play slots may be an entirely foreign experience. That’s because a significant majority of today’s gam... read more

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Using Facial Recognition To Create Unique, Personalized Marketing Offers

Posted on June 18, 2019 by | Comments are off

Using Facial Recognition To Create Unique, Personalized Marketing Offers
For today’s online consumers, privacy is hugely important - and for marketers throughout the gaming industry, that can cause some serious headaches. Historically, marketing departments have essentially relied upon players to “opt-in” to correspondence - that is, before a department can... read more

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How Predictive Analytics Protect Airport Food & Beverage Revenues

Posted on May 13, 2019 by | Comments are off

How Predictive Analytics Protect Airport Food & Beverage Revenues
When it comes to preventing fraud and improving loss prevention strategies, airport food & beverage operators know that keeping losses to a minimum is no easy task. On an average day, airport food & beverage operators conduct over 10,000 transactions. As much as 6% of the gross revenu... read more

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Artificial Intelligence: Turning Complex Tasks into Real-World Results

Posted on April 23, 2019 by | Comments are off

Artificial Intelligence: Turning Complex Tasks into Real-World Results
According to a projection from the McKinsey Global Institute, the economic value of Artificial Intelligence will reach US$ 13 Trillion by 2030 - a staggeringly vast quantity of money for a sector of the economy as nascent as this one. But if this projection comes to pass, it will be no less t... read more

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Hotel Loss Prevention Starts At The Front Desk

Posted on March 28, 2019 by | Comments are off

Hotel Loss Prevention Starts At The Front Desk
When hotel and hospitality operators think about loss prevention, they may initially focus on only preventing physical theft: finding ways to minimize and stop employees from stealing actual objects, (guest belongings, hotel materials, food and beverage, etc.). In reality, however, the most d... read more

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Seasonal Employee Theft Is Common. POS Analytics Can Stop It

Posted on February 26, 2019 by | Comments are off

Seasonal Employee Theft Is Common. POS Analytics Can Stop It
For businesses like restaurants, entertainment venues, holiday retailers and more, seasonal demand fluctuations can act as a main driver for many major business decisions. More often than not, that can also impact labor, requiring businesses to take on seasonal or temporary workers -often bringi... read more

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Stop Card Counting in Real-Time with Intelligent Video Surveillance

Posted on January 31, 2019 by | Comments are off

Stop Card Counting in Real-Time with Intelligent Video Surveillance
For casino owners and gaming operators looking to minimize loss and prevent fraud, one major source of loss can be notoriously difficult to stop: card counters. This may leave some operators wondering: is it be possible to stop card counters before they do damage to the bottom line? (more&hel... read more

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AI Helps Put The “Happy” In Your VIPs’ Holidays

Posted on December 17, 2018 by | Comments are off

AI Helps Put The “Happy” In Your VIPs’ Holidays
‘Tis the season for fun and festivities, and for many high-rollers and vacationers that may mean getting into the holiday spirit by enjoying some much-needed time on the gaming floor. With so many entertainment options vying for attention this time of year, what makes a gaming operation sta... read more

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Sweethearting: Employee Theft Disguised As Customer Service

Posted on November 13, 2018 by | Comments are off

Sweethearting: Employee Theft Disguised As Customer Service
Where does a business draw the line between excellent customer service and a bit too much generosity? For many restaurants, bars, retail businesses, entertainment venues, and others, setting boundaries around employee discounting and special offers remains a key issue in preventing employee t... read more

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