Author Archive

AI Helps Put The “Happy” In Your VIPs’ Holidays

Posted on December 17, 2018 by | Comments are off

AI Helps Put The “Happy” In Your VIPs’ Holidays
‘Tis the season for fun and festivities, and for many high-rollers and vacationers that may mean getting into the holiday spirit by enjoying some much-needed time on the gaming floor. With so many entertainment options vying for attention this time of year, what makes a gaming operation sta... read more

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Sweethearting: Employee Theft Disguised As Customer Service

Posted on November 13, 2018 by | Comments are off

Sweethearting: Employee Theft Disguised As Customer Service
Where does a business draw the line between excellent customer service and a bit too much generosity? For many restaurants, bars, retail businesses, entertainment venues, and others, setting boundaries around employee discounting and special offers remains a key issue in preventing employee t... read more

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Facial Recognition Tech: The Future of Player Analysis

Posted on October 5, 2018 by | Comments are off

Facial Recognition Tech: The Future of Player Analysis
In the quickly-advancing field of AI, few subjects offer more promise than the emerging field of facial recognition. Teaching a machine to recognize and match a person’s face to their identity is no easy task, and the large amounts of time and money that researchers and industry leaders hav... read more

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How AI Tech Is Preventing POS Theft

Posted on September 19, 2018 by | Comments are off

How AI Tech Is Preventing POS Theft
When it comes to preventing fraud and theft at Point-of-Sale (POS) systems, nearly every business owner knows that each dollar saved direct to the bottom line is worth many multiples when it comes to the increase in revenue that would be needed to match it. We know it too - and that’s why e... read more

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The 5 Most Common Opportunities For Employee Theft

Posted on August 27, 2018 by | Comments are off

The 5 Most Common Opportunities For Employee Theft
Who do we think of when we think of a “thief?” Maybe someone dressed in all black, slipping in when the doors are locked to walk away with handfuls of hard-earned cash taken from the back vault, or right out of the register. If this is your image, you might not be that far off - but you m... read more

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Top 5 Reasons Service Employees Steal

Posted on July 31, 2018 by | Comments are off

Top 5 Reasons Service Employees Steal
There may be no issue more uncomfortable for employers to consider - or, arguably, more important - than employee theft. Nobody likes to think of their trusted team members, embezzling, or pocketing cash by defrauding the POS system, but these kinds of theft occur every day in just about every i... read more

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Getting Fresh With The Register- Subway Theft

Posted on July 21, 2016 by | Leave a comment

Getting Fresh With The Register- Subway Theft
What we know: Two Subway employees from Chambersburg, PA are accused of stealing around $6,000 from the restaurant chain between November 2015 and April 2016. The employees, Susan Laura Bender, 28, and Christopher Smith, 29, are charged with theft by unlawful taking. The theft was discovered after... read more

Returning Theft Vulnerability at Lowe’s

Posted on July 14, 2016 by | Leave a comment

Returning Theft Vulnerability at Lowe’s
If you've ever shopped at Lowe's, you know that they have a very good return policy. While this makes for excellent customer service, it is a vulnerability to any store. On July 12, 2016, Kristi J. Smith, from Chillicothe, Ohio, was charged with felony theft after allegedly stealing $2,800 as a cas... read more

Powerful Partnerships: eConnect & Synectics

Posted on July 12, 2016 by | Leave a comment

Powerful Partnerships:  eConnect & Synectics
World class casino operators in the U.S., Asia and Europe are looking for more efficient ways to manage critical business data and leverage powerful surveillance technology. In response, Synectics and eConnect are working together to develop seamless integration between their respective industry-lea... read more

The Magic of Making Money Disappear

Posted on June 14, 2016 by | Leave a comment

The Magic of Making Money Disappear
It is easy to picture that following such a day of enchantment at the “Magic Kingdom” in Disney World you would be feeling mighty hungry. You might, if you were in the vicinity of “Tom Sawyer Island”, be tempted by the allure of the seafood at the Columbia Harbor House restaurant. If you we... read more