eConnect, Inc., a Las Vegas-based software company which provides hospitality and gaming companies a platform for actionable information reinforced by video, will reveal their latest Casino Technology Innovation at G2E. The Casino Connect™ Bet Sessions module, in combination with a s... read more
Ever since the development of the Harrahs’ Total Rewards program the Casino “loyalty” or membership systems have been fundamentally the same. Each time you go to a casino you have to hope that you have the right card in your wallet to get your points. It was a viable option for when it was... read more
Technology has been a part of the Table Games market for a while now. But for the most part it has been considered as something of an after-thought and the systems that have been used with Table Games have either been one use (“smart” shoes) or crude adaptations of slots systems (any Casino ... read more
The future is a scary place…but one also filled with opportunity.
On the one hand you have a rag tag band of human resistance fighters trying to preserve their freedoms and liberate the world from the oppression of their AI overlords and on the other hand you have that same AI, inte... read more
Have you ever noticed a notepad near a cash register?
...a calculator near the drawer?
Employee theft starts slowly. It is subtle and gradual. It happens every day, right before our eyes. If we don't know what to look for, we may never notice.
Below are screen shots of actual th... read more
Theft is a process. It is more than a single POS event, it's a combo...
When searching for employee theft at the register, you may start by looking at an exception report. A typical report shows how often a single event, such as "void" or "No-Sale", occurs. Unfortunately, the frequency of an ... read more
he sound of a jackpot has changed significantly since the 90’s. That nostalgic clank of a coin payout can still be heard throughout the floor of some niche slot rooms, but new TITO / Player Tracking technology has mostly replaced these classic machines. Change is inevitable, and with... read more
What Are Creeping Liberties?
Recently in our blog, we reported on a Disney employee who was detained on charges for over $100,000 in theft. She had $2,700 on her person when she was caught. Certainly no employee starts stealing $2,700 in a day. They begin by taking a little, sometimes by accident... read more
When do people steal?
Here at eConnect, our team analyzes thousands of transactions each day. We look for various exceptions, voids, no sales, discounts, etc.; we look for patterns of behavior...
...and now we're looking at the clock.
In previous blogs, we have shown you where to lo... read more