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Author Archive

Do you access the barcode of a TITO ticket?

Posted on August 2, 2017 by | Comments are off

A.) No, that would compromise the integrity of the TITO system. Instead, we use a unique ticket ID from the database.... read more

Do I need an SQL license?

Posted on August 2, 2017 by | Comments are off

A.) We require SQL server 2012 or greater, but in many cases the free version of SQL is all that is required. Use of existing SQL servers are encouraged.... read more

Does it matter which CMS I use?

Posted on August 2, 2017 by | Comments are off

A.) eConnect is currently integrated with all major casino management systems on the market. If you're not using major CMS, eConnect can do custom integrations as long as the 3rd party company is willing to work with us.... read more

Does everyone share the same queries?

Posted on August 2, 2017 by | Comments are off

A.)They are sharable or can be made private... read more

Can you tie into our Active Directory?

Posted on August 2, 2017 by | Comments are off

A.) Yes, we support integration to domain controllers.... read more

Can we get more training?

Posted on August 2, 2017 by | Comments are off

A.) Currently, we offer monthly webinars and annual retraining for our current customers. We also have a program in place where we can come to your location and give you extended and advanced training.... read more

Can’t I already do this with my slot system?

Posted on August 2, 2017 by | Comments are off

A.) Yes, all of the data is yours. All of the video is yours. eConnect gives you visual verification of transactional data and also monitors your data for you. Existing processes are reactive, where as we allow you to be proactive.... read more

Can this detect bill stuffing?

Posted on August 2, 2017 by | Comments are off

A.) The product was not designed to detect bill stuffing, however, with an integration to your slot accounting system, we can pull that data.... read more

Can this be used by people other than surveillance?

Posted on August 2, 2017 by | Comments are off

A.) Absolutely. By using row level security, we can assign permissions to individual users  granting them access to information without compromising video. We encourage the use of our software to most departments.... read more

Can the VMs be shared?

Posted on August 2, 2017 by | Comments are off

A.) Yes, the eConnect system can be used for multiple properties and is encouraged in most implementations.... read more