Author Archive

Does everyone share the same queries?

Posted on August 2, 2017 by | Comments are off

A.)They are sharable or can be made private... read more

Can you tie into our Active Directory?

Posted on August 2, 2017 by | Comments are off

A.) Yes, we support integration to domain controllers.... read more

Can we get more training?

Posted on August 2, 2017 by | Comments are off

A.) Currently, we offer monthly webinars and annual retraining for our current customers. We also have a program in place where we can come to your location and give you extended and advanced training.... read more

Can’t I already do this with my slot system?

Posted on August 2, 2017 by | Comments are off

A.) Yes, all of the data is yours. All of the video is yours. eConnect gives you visual verification of transactional data and also monitors your data for you. Existing processes are reactive, where as we allow you to be proactive.... read more

Can this detect bill stuffing?

Posted on August 2, 2017 by | Comments are off

A.) The product was not designed to detect bill stuffing, however, with an integration to your slot accounting system, we can pull that data.... read more

Can this be used by people other than surveillance?

Posted on August 2, 2017 by | Comments are off

A.) Absolutely. By using row level security, we can assign permissions to individual users  granting them access to information without compromising video. We encourage the use of our software to most departments.... read more

Can the VMs be shared?

Posted on August 2, 2017 by | Comments are off

A.) Yes, the eConnect system can be used for multiple properties and is encouraged in most implementations.... read more

Can the product work through VMs, used to be it could only work with physical servers?

Posted on August 2, 2017 by | Comments are off

A.) Yes, we encourage the use of VMs. This does come with a * where we may need a small utility PC to handle exports and snapshots of video if the DVR requires it.... read more

Can I receive a network diagram of your infrastructure?

Posted on August 2, 2017 by | Comments are off

A.) This is property and implementation specific.... read more

Can I provide my own hardware?

Posted on August 2, 2017 by | Comments are off

A.) Yes, we are a software company and encourage our clients to provide their own hardware.... read more