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POS Connect™

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The POS Connect™ system has been helping food & beverage and retail operators increase their profitability for many years. The system interconnects with all major digital point of sale systems around the world and it also integrates with all major digital surveillance systems and cameras. The system is used to quickly detect internal employee theft at the POS by combining the POS transactional information with video surveillance cameras, which overlook those areas. POS Connect™ uses a state of the art Behavioral Intelligence technology that proactively determines which employees are operating outside the trend of the rest of their peers, thus providing actionable information.

Industry Problem

Any industry that handles cash has a problem with potential theft from their own employees. This problem has been around since the 1st merchants were trading goods for gold and paper currency. Unfortunately many employees will justify skimming from the cash till for a multitude of reasons and this hurts the business. According to the Association of Certified Fraud Examiners, these issues came about from long-term employees and scams, adding up to amounts exceeding $100,000 per instance. These scams cannot be completely eliminated, but they can be stopped quickly before too much money is lost. This is where eConnect™ comes in.

Below are the Average Losses by business type according to data collected from eConnect installations:

Retail (with inventory controls) -.05% – 1.0%

Retail (with no inventory controls)- 1.0% – 5.0%

Convenient Stores- .05% – 3.0%

Toll Booths- .025% – 1.0%

Parking Lots- 2.0% – 10.0%

Fast Food- 1.5% – 3.0%

Fast Casual- 1.5% – 4.0%

Buffets- 3.0% – 5.0%

Sit Down Restaurants- 2.0% – 4.0%

Bars & Nightclubs- 5.0% – 15.0%

Movie Theatre Concessions- 1.0% – 3.0%

How the Problem is Solved

  • POS Connect installs a single windows based server and integrates with the POS system server to listen to every transactional keystroke made on every POS terminal.
  • Each keystroke is formatted visually to easily understand what the cashier, bartender or retail clerk is doing.
  • eConnect™ deploys an IP based integration to all major surveillance systems or will provide the customer with the right surveillance equipment.
  • The POS Connect™ software will synchronize the POS data with the surveil lance cameras, giving the business operator a tool to proactively monitor for theft.
  • POS Connect’s™ Custom Query Builder and Behavioral Intelligence Modules will allow the operator to see historical events so nothing is missed. This is especially important on busy weekends and holidays where priorities may be focused on other areas.
  • POS Connect’s™ Case Manager allows operators to isolate suspected theft, fraud and collusion, and export the data and video which can be used in court, management meetings or for training purposes.

The Benefit

  • Reduces existing labor and efforts in Loss Prevention
  • Increases bottom line profits
  • Creates positive behavioral changes

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